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Education

  • Master of Arts (MA) / 2007-2009

    University Of Central Florida: Educational Leadership, Student Personnel Administration in Higher Education

    Activities and Societies: Student Personnel Association (SPA)

  • Bachelor of Arts (BA) / 1997-2000

    University Of South Florida: Psychology

    Spent semester in London through Florida State University’s Study Abroad Program.

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Work Experience

  • University Of South Florida / 2015-Present

    Office of International Services

    SEVIS Coordinator (3 years), Associate Director (6 years)

    • Supervised advising teams handling F-1 and J-1 students, ensuring effective training, processing, and monitoring.
    • Led a team of international student advisors, ensuring consistent, success-based services.
    • Participated in strategic planning, contributing to short and long-range goals for the Office of International Services (OIS).
    • Ensured efficient workflow and adherence to quality standards, including timely production and updating of I-20's and DS-2019's.
    • Evaluated laws and regulations, working with the director to develop policies and procedures relevant to international students, scholars, and employees at USF.
    • Represented the director on university committees and engaged with internal and external constituencies.

  • University Of South Florida / 2010-2015

    INTO USF

    Assistant Director (3 years), SEVIS Compliance Officer (2 years)

    • Developed policies and procedures as student population grew from 250 to 1,000, and coordinated with OIS for F-1 change-of-level students through INTO USF pathway programs.
    • Provided guidance to F-1 students, serving as a Designated School Official (DSO). Utilized Student Exchange and Visitor Information System (SEVIS) batching software and Banner to meticulously oversee and ensure compliance among English language program students.
    • Instructed extended learning classes for Academic English students, delivering comprehensive US immigration information throughout the semester.

  • University of Central Florida / 2005-2010

    International Services Center (ISC)

    International Student Advisor (1.5 years), Cultural Programming Coordinator (2.5 years), Operations Manager (1 year)

    • Advised a diverse population of 1,200 F-1 international students on immigration policies as a Designated School Official (DSO).
    • Ran reports and conducted audits on student records to ensure compliance with immigration regulations and contribute to student retention efforts.
    • Facilitated comprehensive orientations for all new international students, covering immigration regulations, employment and taxation, culture shock, programming, and available resources.
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Accolades & Accomplishments

  • Served on USF Critical Incident Planning Group (2015-2023)
  • Member of USF Students of Concern Assistance Team
  • International Student Association (ISA) Adviser
  • USPS 2010 Employee of the Year
    International Services Center, University of Central Florida
  • Diversity in Contracts Champion 2007
    University of Central Florida
  • Created International Student Mentoring Programs
  • Chaired “International Education Week” Committee (2006-2010)
  • Established “Week of Welcome” (for incoming international students)
  • Implemented “Discover Florida”
    (Events and excursions to showcase state of Florida to new international students)
  • Facilitated Disney J-1 Program Rosen College of Hospitality Management
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Certifications & Training

  • Management Development Program (MDP)

    NAFSA: Association of International Educators

  • F-1 Student Advising Training (Intermediate)

    NAFSA: Association of International Educators

  • J-1 Training

    NAFSA: Association of International Educators

  • Advanced Immigration Issues for Academic Medical Institutions

    NAFSA: Association of International Educators

  • Diversity, Equity and Inclusion in the Workplace Certificate

    USF Office of Corporate Training

  • Title IX Responsible Employee Training

    University of South Florida

  • Mental Health First Aid Certification

    University of South Florida

  • UndocuALLY Training

    University of South Florida

  • Hiring Manager & Performance Review Training

    University of South Florida

  • FEMA Trainings (Emergency Management Team)

    University of South Florida

  • Supervisory Skills Series

    University of Central Florida

  • Human Resources Liaison Training

    University of Central Florida

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Organizations

  • National Association of International Educators (NAFSA)

    Communications Chair, Region VII

  • Florida Association of International Educators (FAIE)

    Tampa District Coordinator, Website Coordinator

  • Florida International Leadership Conference (FILC)

    Conference Co-Chair / Registrar

  • University Support Personnel System (USPS)

    Staff Council / Marketing Chair

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Skillset

  • SEVIS
  • Sunapsis
  • Banner
  • Power BI
  • PeopleSoft
  • Canvas
  • SalesForce
  • fsaATLAS
  • Archivum
  • WordPress (CMS)
  • Modern Campus (CMS)
  • Microsoft Office Suite
    • Excel
    • Word
    • PowerPoint
    • Teams
    • Outlook
    • OneNote
  • Box
  • Sprintax
  • Veoci (emergency operations software)